Why the change?

We believe in transparency, and our previous offer, which included free insurance coverage up to $500 USD will be discontinued as it is no longer financially sustainable. As part of our commitment to further enhance your shipping journey, we are introducing SC Protect.

What is SC Protect?

SC Protect, a dynamic insurance offering in partnership with Stere Philippines Insurance Agency Inc., underwritten by Paramount Life & General Insurance Corporation – names you can rely on in the industry.

Why opt for SC Protect

For a comparable fee of your insured value, you will get much more than our previous offering, because SC Protect comes with more benefits:

Worried about late deliveries?

Find comfort in our Delivery Guarantee, promising up to 100% refund on shipping fee if your shipment arrives fashionably late for both air and sea cargo.

Concerned about the safety of your items?

Up to 100% of your declared value will be refunded if package got lost, missing an item, or damaged.

Received the wrong item?

No more fretting, SC Protect offers a serene International Return-to-Sender service of up to $90 USD on merchant returns.

Here are some sample computations:

Sample computation for $135 USD Insured Value at $75 USD Shipping Fee

Old (USD)

SC Protect * (USD)

Insurance Fee

0

$5.47

Protect for Damage/Loss

$135.00

$135.00

Delivery Guarantee

0

$75.00

International Returns Refund

0

$75.00

* Subject to Deductible

Sample computation for $1,000 USD Insured Value at $100 USD Shipping Fee

Old (USD)

SC Protect * (USD)

Insurance Fee

$20.00

$40.53

Protect for Damage/Loss

$1000.00

$1000.00

Delivery Guarantee

0

$100.00

International Returns Refund

0

$90.00

* Subject to Deductible

To get the best coverage and exact reimbursement in the event you need to file a claim, please always ensure to input your insured value accurately. Don’t worry - your insured value will be used for claims processing, and will not impact the Customs Duties and Taxes of your shipment in any way.

Importance of correct item value

Declare with Care: Your SC Protect coverage is our priority! For honest claims and fair reimbursements in shipping mishaps, accurately declare your item's value. With SC Protect covering up to $20,000 per shipment and $10,000 per item, your peace of mind is worth it. Declare confidently!

Need more help with your packages or shipments?

Visit our help center